Support

Knowledge Base

  1. Joining Streetlife 

    1. Where is Streetlife available?
    2. What if my area is quiet?
    3. Why is my postcode not being accepted?
    4. What will you do with my details?
  2. My Account 

    1. How can I edit my public profile?
    2. How can I change my address?
    3. How can I change my email address?
    4. What if another user has the same display name as me?
    5. What if I've forgotten my password?
  3. The Streetlife app 

    1. How do I download the Streetlife app?
    2. Can I use the app when I have no signal?
    3. How do I start a new conversation from the app?
    4. Do you have plans for an Android version of the app?
    5. How do I refresh the content on the app?
  4. Conversations 

    1. How do I start a new conversation?
    2. How do I comment on a conversation?
    3. What are the rules for posting on Streetlife?
    4. How can I mention or tag another user in a conversation?
    5. How can I find an old conversation?
  5. Private Messages 

    1. How do I access my private messages?
    2. How do I send a private message?
    3. How do I block private messages from another user?
    4. How can I delete a private message?
    5. Can I send a group private message?
  6. Email Notifications 

    1. How can I reduce the number of emails I'm receiving?
    2. How can I stop being notified about comments on a particular conversation?
    3. Why am I not receiving emails from Streetlife?
    4. What if I accidentally marked an email from Streetlife as spam?
  7. Areas 

    1. Where is Streetlife available?
    2. Can I follow other areas?
    3. How do you decide which area I live in?
    4. What determines the content in my news feed?
    5. What if my area isn't listed on Streetlife?
  8. Shareables 

    1. What is a shareable?
    2. What if I have something to give away?
    3. Where can I see the skills and items my neighbours are offering to share?
  9. Organisations 

    1. How can I add an organisation to Streetlife?
    2. Can I extend the reach of my page?
    3. Can I delete a page I created?
  10. Local Business Advertising 

    1. Can I promote my business on Streetlife?
    2. How can I start a conversation about my business?
    3. How much does a promoted conversation cost?
    4. How can I pay for my promoted conversation?
    5. How long will my promoted conversation last?
  11. Address Verification 

    1. Why verify addresses?
    2. What does postal verification involve?
    3. Where do I enter my address verification code?
    4. What does card verification involve?
    5. Why not check the phone directory or electoral roll?
  12. Badges 

    1. What are badges for?
    2. How can I see the badges I've been awarded?
  13. Moderation 

    1. How is content on Streetlife monitored?
    2. Why did you remove my post?
  14. General 

    1. How can I find out more about Streetlife?
    2. How can I help to grow my Streetlife community?
    3. What's your address?
    4. Can I contact you by phone?
    5. Do you have plans to launch Streetlife internationally?
  15. All articles 

    1. Why verify addresses?
    2. How can I find out more about Streetlife?
    3. Where is Streetlife available?
    4. How can I reduce the number of emails I'm receiving?
    5. How can I edit my public profile?
    82 articles 

Feedback and Knowledge Base