Support

Knowledge Base

  1. Joining Streetlife 

    1. Where is Streetlife available?
    2. What if my area is quiet?
    3. Why is my postcode not being accepted?
    4. What will you do with my details?
  2. Email Notifications 

    1. How can I reduce the number of emails I'm receiving?
    2. How can I stop being notified about comments on a particular conversation?
    3. Why am I not receiving emails from Streetlife?
    4. What if I accidentally marked an email from Streetlife as spam?
  3. My Account 

    1. How can I edit my public profile?
    2. How can I change my address?
    3. How can I change my email address?
    4. What if another user has the same display name as me?
    5. What if I've forgotten my password?
  4. The Streetlife app 

    1. How do I download the Streetlife app?
    2. Can I use the app when I have no signal?
    3. How do I start a new conversation from the app?
    4. How do I refresh the content on the app?
  5. Conversations 

    1. How do I start a new conversation?
    2. How do I comment on a conversation?
    3. What are the rules for posting on Streetlife?
    4. How can I mention or tag another user in a conversation?
    5. How can I find an old conversation?
  6. Private Messages 

    1. How do I access my private messages?
    2. How do I send a private message?
    3. How do I block private messages from another user?
    4. How can I delete a private message?
    5. Can I send a group private message?
  7. Areas 

    1. Where is Streetlife available?
    2. Can I follow other areas?
    3. How do you decide which area I live in?
    4. What determines the content in my news feed?
    5. What if my area isn't listed on Streetlife?
  8. Streetlife for Local Businesses 

    1. How can I promote my local business on Streetlife?
    2. Sponsored posts for local businesses
    3. Tips for creating a great sponsored post
  9. Streetlife for Local Organisations 

    1. How can I promote my local organisation on Streetlife?
    2. Sponsored posts for local organisations
    3. Tips for creating a great sponsored post
  10. Pages for Local Businesses & Organisations 

    1. Page creation: the review process
    2. Page creation: review checklist
    3. Page creation: choosing a great profile picture
    4. Page creation: adding a background image
    5. Page creation: choosing an effective page name
  11. Streetlife for public sector organisations & officials 

    1. I am a council, police team or health organisation - can I join Streetlife in an official capacity?
    2. I am an elected official - can I join Streetlife?
    3. How can I get in touch with my council, police team or health watch on Streetlife?
  12. Address Verification 

    1. Why verify addresses?
    2. What does postal verification involve?
    3. Where do I enter my address verification code?
    4. What does card verification involve?
    5. Why not check the phone directory or electoral roll?
  13. Badges 

    1. What are badges for?
    2. How can I see the badges I've been awarded?
  14. Moderation 

    1. How is content on Streetlife monitored?
    2. Why did you remove my post?
  15. General 

    1. How can I find out more about Streetlife?
    2. How can I help to grow my Streetlife community?
    3. What's your address?
    4. Can I contact you by phone?
    5. Do you have plans to launch Streetlife internationally?
  16. All articles 

    1. Why verify addresses?
    2. How can I find out more about Streetlife?
    3. Where is Streetlife available?
    4. How can I edit my public profile?
    5. I've forgotten my password. How can I reset it?
    89 articles 

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